CPR — Claridge Priority Response.

When you need it fast, call Claridge and ask for CPR - our guaranteed priority response program.

What is CPR?

CPR — Claridge Priority Response — is an expedited manufacturing and shipping program that Claridge offers when standard lead times are not sufficient. We understand that missing critical deadlines can lead to overtime, penalties and even lost sales. Our CPR program can help you eliminate these problems by providing expedited manufacturing and a GUARANTEED ship date.

How it works.

1.You choose the level of guaranteed service you need:

CPR Urgent: Ships within ONE week after acknowledged receipt of your order.
CPR Express: Ships within TWO weeks after acknowledged receipt of your order.
CPR Standard: Ships within THREE weeks after acknowledged receipt of your order.

2.Sign and submit your CPR paperwork to your Claridge representative.

3.Claridge acknowledges your order and provides a ship date.

How can we do it?

Claridge has invested an enormous amount of resources across all disciplines - sales, sales support, IT, scheduling, and production - to insure that CPR orders can ship right when they are needed.

Whether you are working on a single office, or a major project, remember CPR offers one, two and three week order fulfillment. We're so confident that we can ship your orders as promised that Claridge will PAY YOU a penalty of 10% per day for every day we're late - up to the total cost of the material ordered. If we are late one week, it is 50% off!

When you want the highest quality product from the most dependable name in the industry and you can't afford for it to be late, call Claridge and ask for Claridge Priority Response.

Claridge has authorized dealers in every state and sales offices and/or warehouse distribution centers in the metropolitan areas of: Chicago, Dallas, Detroit, Indianapolis, Los Angeles, New York, Phoenix, Seattle and San Francisco.

Definitions

Quick Ship: products that are pre-made and ready to ship when you order them. You don’t make changes to these.
Made-to-order: all catalog products except the stocked, quick-ship items are built when you order them. These include catalog items where you choose colors & options.
Customized: If you can’t find exactly what you want in the Quick Ship or Made-to-Order catalog items — colors, finishes, surfaces, sizes, etc. — we make it to your specifications.